Trading Condition
How To Trade With Jazzisten

Who are you trading with

When you order products from us you are trading with MUSIK FORUM which is our legal company name registered in Denmark where our import and sales center is located.

 Legal company name:  Musik Forum
 Address:  Gl. Tuse Naes Vej 25, 4300 Holbaek, Denmark
 VAT/CVR:  32 70 30 89
 Bank:  Sparekassen Sjaelland
 Phone:  +45 31704008

Who can trade with us

Jazzisten sells and delivers products to private customers, associations and companies all across Europe.

Professional & Serious

We are an authorized European dealer for our collaborating manufacturers. Therefore you can confidently trade with us and are always welcome to ask for references from each manufacturer.


Our prices are shown in euro, but you can also pay in your local currency in some cases. Our prices include Danish VAT. For countries outside the European Union products may be sold without Danish VAT. This may also apply if you have a valid VAT/business number in the country you live in.

How to order

You order by clicking Menu > Information > Ordering info, or under each product.

Once we have received your order we will send you an invoice with our payment opportunities.
Once we have received payment we will ship the products to you.


You can pay in two ways:

Direct bank transfer: You can transfer the purchase amount to our bank account through your bank or online bank. Our bank details are shown on the invoice.

Credit cards: We accept Visa, Mastercard, American Express, JCB.    banklogo

Delivery & Shipping
We take a fee for delivery and shipping from 10 to 20 . There may be a bigger shipping fee to some countries and if the total order weighs more than 20 kg, please check with us. Our shipments are packed securely and we only use renowned shipping companies.

Return & Warranty

Jazzisten is subject to and follows EU law on consumer purchases.

Return right

There is a 28 day right of return on all products. First up to 14 days to cancel the purchase. Then up to 14 daghe to send the product back to Jazzisten. If this right is exercised, we will refund the full invoice amount plus shipping. Returning products to Jazzisten is done at the buyer’s/customer’s risk and expense.

Before you return a product
Before returning a product you should always contact us for information and instructions so we can help you as much as possible, please contact us at Remember to keep your invoice as it is the proof of your right of return and enclose a copy with all returns. The right of return does not normally apply to special order products and only then following special individual agreement.

Once we receive your returned product we will refund the full invoice amount, depending on its condition
You are only liable for any reduction in the value of the goods resulting from handling them in excess of what is necessary to determine the nature, characteristics and the way they work. In other words, you are free to test the product in the same way as if you had tested it in our showroom, but not to take it into actual use. If the product is tested beyond what is described above we consider it to have been used and we will only refund part or none of the purchase amount, depending on the product’s future trade value.


Jazzisten is subject to and follows EU law on consumer purchases. Therefore Jazzisten offers a two-year guarantee on manufacturing and material defects from the date of the invoice. The warranty does not cover defects or damages caused directly or indirectly by misuse, poor maintenance, violence or unauthorized repairs.
In case of any complaints, please present the invoice to Jazzisten.
Any complaints to Jazzisten regarding defects on recently delivered products should be made within a reasonable time after the buyer detects or should have detected the defect. Otherwise the buyer loses the right to claim against the defect. Claims received within two months after discovery of the complaint will always be considered as in time. You should always contact us for information and instructions before invoking a warranty.


Jazzisten cannot be held accountable for misprints, errors on its website, errors in specifications or prices due to the lack of website updates, or for price changes, exchange rate changes or sold out items.
Please note that should be considered as a product catalog and that the appearance of products on the website does not necessarily indicate that the products are in stock. If an item is out of stock for immediately delivery, we will notify the individual buyer as soon as possible.


Jazzisten is liable according to applicable EU law.